Refund policy

Returns Policy for XAMAN OFFICIAL

Exchanges and Store Credit

  • Eligibility: We are happy to accommodate exchanges and returns for store credit within 30 days of the original purchase date. To be eligible, items must be returned with a valid receipt and all original tags attached.

Final Sale Items

  • Non-Returnable Items: Please note that certain items are classified as "Final Sale" and, as such, cannot be returned or exchanged. These items include:
    • Dresses
    • Bodysuits
    • Accessories
    • Shoes
    • Swim & Lingerie
    • Beauty Products
    • NovaKids Apparel
    • Sale Items

Exceptions

  • Policy Adherence: To ensure fairness and quality service, returns that do not comply with our policy will not be accepted. We reserve the right to refuse any returns that do not meet the specified criteria.

Please contact our customer service team for any further questions or for guidance on processing a return. We’re here to help ensure your shopping experience with XAMAN OFFICIAL is as smooth and enjoyable as possible.